Q1. What is 3D Face Recognition Technology?
 
A1: 3D Face Recognition Technology is an advanced biometric security identification technology that utilizes three-dimensional imaging to capture and analyze facial shape and depth information. Compared to traditional 2D face recognition, 3D technology can more accurately identify facial contours, effectively preventing attacks from photos, videos, and other 2D images, enhancing security and accuracy.
 
Q2. Why choose a 3D Face Recognition Smart Lock?
 
A2: A 3D Face Recognition Smart Lock combines cutting-edge biometric technology with IoT technology, offering the following advantages:
 
  • High Security: It resists spoofing attacks through 3D recognition.
  • Convenience: No need to carry keys or phones, present your face to unlock quickly.
  • Intelligence: Supports remote management, user access control, opening records, and more, enhancing security management in homes or offices.
  • Wide Adaptability: Unaffected by light, makeup, glasses, etc., ensuring high recognition rates.
Q3. How do I set up and register facial information?
 
A3: Setting up and registering facial information typically involves the following steps:
 
  • 1) After installing the lock for the first time, access the settings through the mobile app or the touchscreen on the lock.
  • 2) Select the “Add User” or “Register Face” option.
  • 3) Follow the prompts, align your face with the lock’s camera area, and maintain an appropriate distance and angle.
  • 4) The system will automatically capture and register your facial information, completing the registration.
Q4. What if someone tries to deceive the lock with a photo or video?
 
A4: 3D Face Recognition Technology can identify the three-dimensional structure of the face, thus it cannot be fooled by flat images like photos or videos. The system verifies the authenticity of recognition by detecting facial depth information, texture changes, and other features.
 
Q5. Can the 3D Face Recognition Smart Lock work normally at night or in low-light environments?
 
A5: Yes, most high-end 3D Face Recognition Smart Locks are equipped with infrared illumination or night vision technology, enabling clear facial capture even in low-light environments, ensuring all-weather recognition effectiveness.
 
Q6. If my face changes (e.g., haircut, makeup, injury), will the lock still recognize me?
 
A6: 3D Face Recognition Technology primarily relies on facial 3D structures and feature points for recognition. Minor facial changes like haircuts or makeup usually do not affect recognition. However, significant facial changes (e.g., severe injury-altering facial contours) may require re-registering facial information.
 
Q7. How do you protect users’ facial information from leakage?
 
A7: We take user privacy protection seriously and employ the following measures to ensure facial information security:
 
  • Encrypted Storage: All facial information is encrypted and stored on secure servers.
  • Access Control: Only authorized users and administrators can access and process facial information.
  • Secure Transmission: Utilize secure data transmission protocols to prevent facial information from being intercepted or tampered with during transmission.
Q8. What if the lock malfunctions and cannot recognize my face?
 
A8: If the lock malfunctions and fails to recognize your face, you can try the following solutions:
 
  • Check if the lock functions normally, such as ensuring the power is connected and the network is online.
  • Try restarting the lock or mobile app.